The most often heard comment when a customer is looking at the pieces is "they make me smile".
"It was a delight to meet you and to get three of your cat tiles. They do look spectacular on the stair risers." -Jill
"I would like to purchase some of Karen Howell's porcelain. Would you please send me an order form of your current items? I so love and cherish the pieces I already own."- Janet
"Bethesda LOVES your pottery! We sold all of the big pieces in two days. We will reorder soon. Thank you!"
"My family lived in Pittsburgh 15 years ago, and we still have a lovely lamp and two salad plates that we purchased from you at an art fair. I was writing to see if you are still in the business, and if so, would you have a brochure to send?"- Nancy
"Please send me a copy of your catalog. I own several pieces of your work and they give me a lot of pleasure. I am looking forward to adding to my collection."- Carol